Can I cancel my order/change my address? DFTBA Customer Service January 07, 2021 00:12 Updated Yes, Customer Service will still be working so if you need to change the address on your order or cancel it, please contact us at firstname.lastname@example.org. Related articles My Order is on Backorder, will it ship during those dates? Why am I being charged additional fees on my order? Why was I charged a second time to pick up my order? My order never showed up! Where is it? Comments 0 comments Please sign in to leave a comment.