Email us as soon as you notice the wrong item. If you let us know the original order confirmation number, what item you expected to receive, and describe or send pictures of the wrong item in the initial email, it will help expedite the resolution process.
For domestic orders, we may send a pre-paid return shipping label for the wrong item to your email address, and then the package can either be picked up by the USPS in a mailbox, or dropped off at a USPS office. We will also set up a reshipment of the correct item, so you will not have to reorder.
If your order is international, we will not ask for incorrect item to be returned but we will still set up a reshipment of the correct item.