To change a shipping address, email firstname.lastname@example.org as soon as you realize the error. Please include the order confirmation number, and the new address in your initial email to expedite the process. We can only update addresses before an order ships, and we are unable to request reroutes of packages once an order has been shipped.
Articles in this section
- Why am I being charged additional fees on my order? Why was I charged a second time to pick up my order?
- Can you ship to my address if it is written in a language other than English?
- I need to change my shipping address!
- Do you you ship to my country/school/small town/etc?
- Is expedited shipping available?
- Are tracking numbers available/why doesn't my tracking number work?
- Do you ship partial orders?
- How much does shipping cost?
- How long will it take my order to ship?
- Where is my order?